15 July 2025

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Intiveo Achieves SOC 2 Type II Compliance

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Intiveo, the leading patient engagement software designed to empower dental practices to enhance the patient experience, is proud to announce its successful completion of the SOC 2 Type II audit. This milestone affirms Intiveo’s dedication to information security, data integrity, and trust—core pillars in an increasingly complex cybersecurity landscape, particularly in the healthcare industry.

SOC 2 Type II compliance, a rigorous third-party audit of an organization’s systems and processes, evaluates the effectiveness of controls relevant to security, availability, and confidentiality. For dental service organizations (DSOs) and management service organizations (MSOs), SOC 2 compliance is a critical benchmark—often a prerequisite—when selecting technology partners who handle sensitive patient data.

“Achieving SOC 2 Type II compliance is a testament to the security and reliability of our platform and people,” said Owen Ingraham, Chief Technology Officer at Intiveo. “We understand the trust our customers place in us to safeguard their data, and this compliance demonstrates our ongoing investment in delivering a secure patient experience.”

With this achievement, Intiveo reinforces its promise to help dental practices not only engage patients more effectively but also meet the highest standards of data protection. This achievement supports the company’s broader mission of empowering practices to deliver a patient experience built on trust, safety, and operational excellence.

In an environment where cybersecurity threats continue to escalate, Intiveo’s SOC 2 Type II compliance provides healthcare organizations with the assurance that their patient engagement partner maintains robust and reliable security practices.

Recently, Intiveo also launched their Trust Center, a move that further reflects their commitment to security, compliance infrastructure, and transparency.

About Intiveo

Intiveo is a patient engagement software designed to empower dental practices to enhance the patient experience. Our platform improves patient engagement and outcomes through two-way chat, recall reminders, quality improvement surveys, and online review management tools. With comprehensive integrations across major PMS systems, Intiveo streamlines front office workflows, centralizing patient engagement and communication management. Intiveo serves over 3,000 dental practices across North America, helping them improve their patients’ experience, streamline operations, and drive revenue growth while improving staff morale.

Source: www.intiveo.com