15 November 2024

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Pearl Appoints New Leaders to Drive Innovation and Customer Success in Dental AI

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Pearl, the global leader in dental AI solutions, today announced the appointment of Brian Kim as chief product officer and Bobby Cooper as vice president of customer success. In their roles, Kim will oversee the development and expansion of Pearl’s radiologic AI product line for dental clinics, universities, labs, and insurance carriers. Cooper will lead efforts to maximize the value and benefits of the dental AI experience for the company’s global user base.

“Brian and Bobby are two of the most tenacious and curious leaders I’ve met. From the earliest days at our prior company together, I’ve admired Brian’s belief in the big vision of our ideas. And Bobby’s experience with not just building and scaling a customer success organization but also understanding the critical importance of customer retention and expansion is vital as Pearl matures and serves larger and more complex multi-site dental practices,” said Ophir Tanz, founder and CEO of Pearl.

Kim brings more than 15 years of experience spearheading transformative product development initiatives to Pearl. Most recently, he was the CEO of Relo Metrics, a spinoff from parent company GumGum Inc., where he instituted and led a team of employees to evolve, shape, and manage an AI-driven audience measurement solution. A storied team builder, at Pearl, Kim will direct high-performance product teams to uncover potential opportunities, ship industry-leading products and features, and align initiatives with the evolving needs of the dental market.

“I’ve always been passionate about using transformative technology to solve seemingly simple problems with profound implications,” said Kim. “The opportunity to create products that enhance the patient experience while empowering dental professionals to embrace tools that modernize their businesses is not just exciting—it’s a chance to make a meaningful impact in a field that directly affects people’s lives. Working at Pearl will enable me to leave a legacy of which I’m immensely proud.”

Cooper brings more than 12 years of experience running customer success at high-growth technology companies to Pearl. He joins Pearl after customer success leadership positions at Tapcart, a leading mobile commerce platform for the fastest-growing e-commerce brands, and Weave, an all-in-one experience platform for small- and medium-sized healthcare businesses. At Pearl, he will lead the teams responsible for fostering customer loyalty, driving engagement, and ensuring that customers derive maximum value from Pearl’s offerings.

“AI is omnipresent today, impacting all industries, long-held processes, and customer needs,” said Cooper. “The changes being brought about by AI have only just begun, and I’m excited to be a part of this nascent opportunity. Pearl uniquely taps AI to modernize dental care and improve patient outcomes; it’s an honor to contribute to the success, depth, and growth of every Pearl implementation.”

About Pearl

Pearl is an AI-driven company committed to enhancing patient care in dentistry. Founded in 2019 by a team with decades of experience developing successful, enterprise-grade computer vision solutions, Pearl introduced the first-ever FDA-cleared AI capable of reading and instantly identifying diseases in dental x-rays. With regulatory clearance in 120 countries, Pearl’s AI assists dentists in making precise clinical decisions and effectively communicating with patients, thereby transforming the dental care experience worldwide.

As dentistry’s global AI leader, Pearl is committed to the ongoing innovation of robust, accessible AI tools that improve patient health outcomes and build greater trust in dental medicine.

Source: www.hellopearl.com